Once again, Google is facing controversy related to AI . However, this time we are talking about labor rights disputes instead of copyright or fair compensation for using online content to train its Gemini LLMs. A new report suggests that Google’s recent push for AI has come with a cost, as more than 200 contractors who helped train and improve its AI systems have been laid off.
Google lays off AI workers
Google hired these workers, known as “raters” or “super raters,” through outsourcing companies like GlobalLogic. Their job was to review, edit, and rewrite AI responses to make them more accurate and sound more natural. Many of these contractors were highly skilled. They had backgrounds in teaching, writing, and other creative fields, and some even held master’s or PhD degrees. They were the human “lifeguards” ensuring the AI’s output was safe and reliable.
Despite their contributions, many of these contractors reportedly faced tough working conditions. They complained of a lack of job security, no benefits, and significant pay disparities. Some “super raters” earned up to $32 per hour, while others doing similar work through different subcontractors got as little as $18 per hour. This, along with intense workplace stress from demanding tasks, created a climate of frustration.
Layoffs came after discussions about working conditions
As reported by Wired , tensions reportedly escalated when workers began discussing their concerns about pay and working conditions on internal social platforms. According to the report, some employees even started exploring efforts to unionize. Shortly after these conversations began, Google’s subcontractor, GlobalLogic, allegedly banned the use of social channels during work hours and fired several vocal workers. Workers considered these moves as an act of retaliation.
Workers were from GlobalLogic, Google claims
In a statement, a Google spokesperson clarified that the individuals were employees of GlobalLogic, not Google itself. The company stated that GlobalLogic is responsible for its employees’ working conditions and that Google simply audits its suppliers. So, in theory, the Mountain View giant wouldn’t have anything to do with what the workers are complaining about. The main party responsible behind it all would be GlobalLogic, according to the firm.
