The Sony Xperia 1 VII returns to stores across markets, Sony announced in a post on its website . The news was also reported by GSMArena.com . Sources had reported early in July that Sony was pulling the device due to random reboots, restarts, and shutdowns.
In that post on its website, Sony explained why it pulled the device, what actions it had taken since then, and when it would be available. When Sony pulled the device in July, it also announced a replacement for affected batches and how you can claim a replacement. Sony shared that information again with its customers.
Since the Sony Xperia 1 VII had been pulled from stores, Sony says it has been able to identify those issues that caused it to temporarily halt sales. They include “unexpected power-offs, restarts, or difficulties powering on.” The update further highlights steps it has taken to rectify this problem and what you can do if you own a Sony Xperia 1 VII.
What you can do if you own a Sony Xperia 1 VII
If you purchased the Sony Xperia 1 VII before Sony pulled it from stores and experienced these issues, Sony is offering an exchange. Go to Sony’s website using the link above and enter your IMEI to see if the issue affects your device. You can also find more information on the Sony website on how to check for your IMEI and more if you do not know how.
Sales of the Sony Xperia 1 VII resume in stores on August 25, 2025
The Sony Xperia 1 VII is not in stores immediately. However, you can still check whether the reboot and shutdown issues affect your device. They will be on August 25, 2025, according to Sony’s update. That is just a few days more.
